Variable Mapping on New Computer

Two of my co-workers just got new computers (Dell Precision Tower 5810; SSD) and now the Description variable on the drawings they create is not mapping correctly to the data card.  When they create a drawing and insert a part, the title block fills out correctly, but the data card says \$PRPSHEET:"Description".  Sometimes if they reload the sheet format it fixes the issue, but not always.

Does anyone know how to fix this?

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