One user has been given Group Level access(Development Engineer) in Production Vault. He has rights to check-out file as per Group Rights. *

But, he cannot check-out any file in Production Vault (Ex: ECN) as check-out option is showing inactive.

Even if the Check-out option from the toolbar is used, the following error pop-up is shown : (different file as ECN pop-up was one-time event)

I need a resolution fast !!

* [N.B. - All this works only if he is granted 'Admin' access rights]