Hello everyone,

I’m reaching out because I’m currently unable to submit a support request through 3DEXPERIENCE and I’m hoping someone here might be able to assist.

Since the latest SW update, I’ve been encountering issues when trying to open models. I attempted to submit a support ticket through 3DEXPERIENCE, but I get stuck at the "Technical Environments" step. When I click "Add new environment," no matter what information I provide, it only shows "no data" and prevents me from proceeding.

Could anyone advise if there’s an alternative way to contact technical support or suggest a possible workaround for this issue?

Thank you very much in advance for any help or guidance!