task scheduler tasks all fail unexpectedly

Whenever I try to run import or export tasks in task scheduler, I get a similar output to below. I can open the file from solidworks and everything works fine, so it's not an issue with the step file. How can I solve this or debug it further?

Example output:

General Information
Task Title:Subtask 1 of 1 - import file [REV-21-1650.STEP]
Task Type:Import STEP file
Task File Path:C:\Users\*****\Documents\robot\library\motors\steps\REV-21-1650.STEP
Application Path:C:\Program Files\SOLIDWORKS Corp\SOLIDWORKS\sldworks.exe
Scheduled Time:04/22/2019 09:09:50
Actual Start Time:04/22/2019 09:56:09
Finish Time:04/22/2019 09:56:51
Task Status:Failed unexpectedly
Comments:Error! No SOLIDWORKS file was created.
SolidworksTask Scheduler