Tangix TesterPRO Error when opened

Hai guys, 

Is there anyone who has experienced something like this when opening Tangix TesterPRO ? 

FYI, i'm use the latest update download from https://3dexperience.virtualtester.com/#home and use Windows 10 64-bit Build 18362.

Thanks You

Rifan S

SolidworksDocumentation, Certification, And Training