SWX 2009 SP 4.1 not launching

We just made the update to 2009, better late than never.  The shop foreman has an older Dell workstation with the specs being:  Zeon 3.0 Ghz, 2 GB Ram, XP SP 2, Quadro FX 3000 card.  Upon launching we see the splash screen and nothing after that.  Can anyone lend any suggestions as to what to do to rectify this issue?

Thanks,

Chris

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