Hi Guys,

I have been encountering a problem for the past two days. 

I had run an FEA simulation. I had selected the displacement graph.
I wanted to measure my results using the "probe" feature. But the system crashes after I select it.
My model springs back to its undeformed state right before the system crashes.  
The crash occurs when both deformed and undeformed results are displaying prior to selecting the probe feature.
Restarting the program, the simulation and my computer did not help. I have also done a system repair, but this also didn't seem to solve the problem. It may be that a file is missing/corrupted since the probe feature also doesn't show up in my search bar. 

I am not sure what I should do next. I need to run this FEA for my work. 
Do I delete all program files and download it Solidworks again? 

Your help would be kindly appreciated!