solidworks connected won't install on my pc

I got the dialog box saying I could update to a new hotfix or continue using the version I have.  Choices were Update or Exit.  Update did not work.  Exit closed the dialog box but did not open SW.  I finally uninstalled SW and SW Launcher.  Install only setup the SW Launcher but does not allow me to reinstall SW.  My Maker's license is good until next Dec.

 

What gives??