This month (Aug 2014), two separate Win7 (32) machines, each with the same license of SWX 2010, are suddenly not loading Solidworks.

I get the same message on both machines "Sldworks Has Stopped Working". (See problem signature below.)

One of these machines is my desktop and the other my laptop - since the problem occurred at the exact same time on both machines, shortly after a Windows update, my guess is it is related to the Windows automatic update.

I contacted the VAR who I bought the seats from back in 2011. Apparently, DDS/SW does not permit them to offer assistance without an annual maintenance agreement (which I do not have). So I am stuck! Any assistance would be greatly appreciated.

Thanks,

Dan

Problem signature:

  Problem Event Name:    APPCRASH

  Application Name:    sldworks.exe

  Application Version:    18.5.0.128

  Application Timestamp:    4cf73569

  Fault Module Name:    mshtml.dll

  Fault Module Version:    11.0.9600.17207

  Fault Module Timestamp:    53a22b71

  Exception Code:    c0000005

  Exception Offset:    000a6ed0

  OS Version:    6.1.7601.2.1.0.256.1

  Locale ID:    1033

  Additional Information 1:    cac8

  Additional Information 2:    cac8c8ba7d166667a061af4151787d2e

  Additional Information 3:    ce40

  Additional Information 4:    ce402b0722e073c365c4e44b0e921c49