Simulation failed - error given against Direct sparse, but....

.....direct Sparse was not selected.

Am trying to close down an old internal issue, and am not sure what to do with it. Not VAR'able.

User ran a simulation having selected FFEPlus, but when it failed, it returned a message 'Too big for Direct Sparse solver, use Iterative instead. User posted a screenshot of his selected options, but not of the error message itself......hmmm.

Am probably peeing in the proverbial wind, but just in case anyone else has seen this...

Was on a DELL T3500, all drivers up to date at the time, I believe.

Thank you.

SolidworksSimulation