Searching for and then opening a file from PDM

We've been using PDM with SW (currently SW2017) for two or three years, and lately I've started experiencing a mildly annoying problem. I search for whatever file in PDM by file name. Once PDM has found it, I right-click on it and choose Open from the RMB menu. The file simply doesn't open--nothing happens.

As a workaround I've been doing File|Open in SW and doing the search from the File Open dialog. This is all very well, but I prefer the workflow described in the first paragraph. Any thoughts? Thanks!

SolidworksSolidworks Pdm/enterprise Pdm