Render wont start

My collegue and I have the very same computer, solidworks version, etc.

When I want to render a specific file the render won't start, but when my collegue tries to, there are no problems.

Yet when I render anything else, everything works like a charm, even larger files with higher resolutions.

I've tried restarting my computer, running only solidworks, but still, photoview 360 refuses to start rendering. It just gives a black screen and the 'loading' cursor endlessly.

Anyone ever encountered such a problem? any solutions?

SolidworksPhotoview 360