problem with flow of heat

i followed the step by step guide to get the heat flow:

To list net heat flow rate on faces:

  1. In the thermal study, plot heat flux in the desired direction or the resultant heat flux.
  2. Right-click the plot icon and select Probe .
  3. In the PropertyManager, under Options, select On selected entities.
  1. In the graphics area, select the desired face(s).
  2. Click Update.

Under Summary, the net heat flow in the associated direction is listed in the Total Heat Flow box for the selected face(s).

however, when i open the summary , the heat flow still doesnt show.

is there any option window to let it show?

SolidworksSimulation