Hi, 

I'm a student and I download the student version of SW 2024. During the installation process, I enter the licence number that given to us before. I'm stuck at the stage "product activation". When I select "I want to activate my product now", I click after on "automatically on internet". After, this error message is show "Activation transaction failed: The serial number does not give access to SOLIDWORKS 2024. Check that you have entered the correct serial number. For further assistance, contact your technical support (3/0)". 

I can't do anything else. I don't understand the problem because I right the correct licence number and I try also the second licence number that given to us but it still doesn't work. 

I think you have already seen this kind of problem, can you help me ?? 

I'm sorry, I install the french version so the error message are maybe not the same.

Thank you