Hi All...Mark from SolidWorks R&D here.
I'm researching complaints about error messages in SolidWorks,specifically that some of them don't give enough detail orinformation to solve the problem. Unfortunately, a lot of thesecomplaints don't give us enough detail or information to know whatto fix. :-)
I've reviewed a lot of the postings and enhancement requestsalready, so I know a few of the big ones: "Failed to save document"(though to be honest that shouldn't be happening in the first place-- and we're looking into that), and the message about rolled-backassembly components (you want to know specifically which ones arerolled-back), for example.
So, for those of you who have had a message appear which doesn'tgive you enough information to solve the problem, please tell me:
Which was the specific message(s)?
If possible, what information we could have put into the messagewhich would've helped?
Other good feedback would be messages that are incorrect ('false'mate failures come to mind), messages where we could do somethingwhen you click "Yes" to make life easier, or messages which need alink to help or more information than we could reasonably put intothe box. And, of course, if you know of any that need a "Don't askagain" and don't have one -- or it doesn't work correctly -- let meknow about that as well. :-)
Thanks!SolidworksGeneral
I'm researching complaints about error messages in SolidWorks,specifically that some of them don't give enough detail orinformation to solve the problem. Unfortunately, a lot of thesecomplaints don't give us enough detail or information to know whatto fix. :-)
I've reviewed a lot of the postings and enhancement requestsalready, so I know a few of the big ones: "Failed to save document"(though to be honest that shouldn't be happening in the first place-- and we're looking into that), and the message about rolled-backassembly components (you want to know specifically which ones arerolled-back), for example.
So, for those of you who have had a message appear which doesn'tgive you enough information to solve the problem, please tell me:
Which was the specific message(s)?
If possible, what information we could have put into the messagewhich would've helped?
Other good feedback would be messages that are incorrect ('false'mate failures come to mind), messages where we could do somethingwhen you click "Yes" to make life easier, or messages which need alink to help or more information than we could reasonably put intothe box. And, of course, if you know of any that need a "Don't askagain" and don't have one -- or it doesn't work correctly -- let meknow about that as well. :-)
Thanks!SolidworksGeneral
