PDM search is disabled from remote location

I'm using VPN remote desk top now (working from home).  Please don't advice another option (it's set by company IT)

I'm running PDM standard and "search" is disabled both in Vault view and inside SW.  What I mean here is when I'm searching a file (100% sure in the Vault), seems like file is not existed

It's just me or anyone here has experienced this disability?

SolidworksSolidworks Pdm/enterprise Pdm