The other SolidWorks laptop PCs don't have this problem

all on SW 2023 sp5.0

Quadro 4000 with June 2024 driver on all pcs.

ThinkPad laptop, must be a few years old.

When I open any sized assembly or even a part and go to pack and go, if I check off include drawings it hangs up with the blue circle, then pack and go window disappears then I have to force SolidWorks to close.

I have tried putting all the reference folders in, when normally you don't need to,.

I have tried having all the drawings open in SolidWorks while doing the pack and go.

Tried erasing temp files. 

Already tried uninstalling SolidWorks and reinstalling, but many of the files stayed on the PC.  I don't know how to do a "clean" install.

I am trying to post this just in case... there are any solutions.

I believe I need to format the PC and reinstall SolidWorks and window and everything.

I do also sometimes get an error message that SolidWorks a backup file in a certain location could not be found.  I think that needs to be fixed too.

Any input would be appreciated.

thanks,

Tim