Hello , 
I am experiencing a persistent login error with my SOLIDWORKS Connected application. I cannot get past the login screen. 

Here are the steps to reproduce the issue: 
1. I launch SOLIDWORKS Connected from either the 3DEXPERIENCE web platform or my desktop shortcut. 
2. A login modal appears, and I enter my credentials. 
3. The login itself seems to be successful. 
4. Immediately after, a pop-up appears with the error message: "Could not connect to 3DEXPERIENCE." (I have attached a screenshot of this error). 
5. If I click "Retry," it just shows the login modal again, creating an infinite loop. If I click "Cancel," SOLIDWORKS closes. 

I have already tried common troubleshooting steps, including a full uninstall and reinstall of the application, as well as clearing all related cache files, but the problem persists. 

Could you please provide assistance on how to resolve this connection issue?

Thank you for your help.

※Please forgive any awkwardness as this is a translation into English.