Login Failed

Every time I open solidworks, after signing in to 3DExperience, the programs seems to load correctly and I am able to work on drawings.  However, just after it finishes loading the error message below pops up and remains in the background.  If I press OK the message and program go away.  If I ignore it I can use the program.  Why does the message keep appearing?  What can I do to get rid of it?  Thanks in advance for your help.