License Activation Delay

Due to issues with our Internet Proxy interacting with the licensing software, I had to use email activation.  As of this writing, I have waited 17 hours and still no activation file! ! !

Has anyone else had such a problem?  Until I can get the activation file from SolidWorks, my licensing is down.  And I'm starting to get emails from the users. (I'm in IT.)

If anyone from SolidWorks monitors this, please go WAKE UP the licensing department ! ! ! !

VERY DISAPPOINTING !

SolidworksAdministration