Japanese font error when convert step into solidworks file.

Hi everybody.

At the first, I will introduce about myself and my company.

My name`s Linh. I`m Vietnamese. I have just worked in current company for 6 month. My company design and manufacture the jig for welding machine. In my company, we use Creo Direct and Solidworks to design. So we have to convert file to step or iges for the other people who will continue our work, and opposite.

And we have a big problem with Japanese font when we convert to step file. All file named in japanese have error when we export it to solidworks

Below image is the exact file`s name

Everybody know why it is so that?

Can you help me, please?

SolidworksImport export