There is a problem with submitting multiple SRs in a row in the customer protal, if you try to submit a second SR you will get the following error:

The server you are trying to access is either busy or experiencing difficulties. Please close the Web browser, open a new browser window, and try logging in again.[09:06:44]

Once yuo see the message the work-around is to do the following:

-With Internet Explorer as the active window hit the Alt key

-Go to the File Menu->Start a new session

-Now you shuold be able to submit issues again

To avoid the issue to begin with:

-Submit the first SR

-Before clicking new click the Customer Portal link in the top right corner of the screen