Hello community. We are running into issues with some new Dell laptops (Dell 14 plus DB14250) we have purchased. These have an intel Ultra 9 processor and Intel Arc 140V GPUs, but Solidworks 20204 SP5.0 doesn't properly utilise them and falls back to software openGL unless we start through solidworks RX > "Launch while bypassing tools/options settings" option.
Are there any plans to support this GPU in the near future? Will we need to update to 2025 versions? Has Dassault announced anything about this problem?
Kind regards,
Cai
