i can see print preview on solidworks all other programs i can

when I need to print a drawing and the window for printing opens the preview button does nothing. I can change the printer properties to 11 x 17 but when I return to the print window it still shows 8.5 x 11 if I hit cancel it prints the drawing to the scale on the paper. I cant even print fit all any ideas why? I did update my drivers and the problem is only on Solidworks all other programs printing is not a problem.

SolidworksDrawings And Detailing