How do I get this sheet metal piece to unfold and which would work better to create this feature; indent or a forming tool?

I have modeled this piece my first time using Solidworks sheet metal tools. I can get one feature to unfold, but the other won't, or vice-versa. What am I doing wrong in my set-up? Also I need to add a feature that resembles the picture, but I don't know which tool, indent or a forming tool, would work best for this.  I'm using Solidworks 2014.

SolidworksSheet Metal