How can I stop getting "Solidworks shell extension server has stopped working" messages

Hello,

Our IT guy recently installed SW 2017 on my machine replacing SW 2015.  After the install I constantly get the error message "solidworks shell extenstion server has stopped working" when browsing for files in windows.  The IT guy is at a loss for how to fix it.  Does anyone know of a real fix besides turning the file browser type to list instead of thumbnail. 

Matt

SolidworksGeneral