When I want to close a part drawing in the software and then open another part drawing. The software will crash without any prompts when I close the first part drawing. How can I solve this problem. I have tried reinstalling the system to W11 Professional Edition, reinstalling Microsoft C++libraries, reinstalling software, etc.
The relevant information in the event manager is as follows:
Incorrect application name: SLDWORKS.exe, Version: 32.0.1.4, timestamp: 0x6525c8e3
Wrong module name: ucrtbase.dll, Version: 10.022000.1, timestamp: 0x00e78ce9
Exception code: 0xc0000409
Error offset: 0x000000000007dd7e
Error process ID: 0x26cc
Wrong application startup time: 0x01db7fb7740421dc
Wrong application path: D:\SW 2024\SOLIDWORKS\SLDWORKS.exe
Error module path: C:\WINDOWS\System32\ucrtbase.dll
Report ID: bd39539e-7bf8-4dbd-b162-19b133e6ae8a
Wrong package full name:
Error package relative to application ID: