Hi everyone,

I’m hoping someone here can help or share advice based on experience.

Over time, I’ve ended up with two separate 3DEXPERIENCE Certification Accounts, each with different certifications:

• One account has two certificates

• The other has one certificate.

I’d like to consolidate everything under one account to keep things organized and easier to manage. Ideally, I want to transfer the certifications from one account to the other, or merge both into a single profile.

Is this something that Dassault Systèmes allows or supports? Has anyone gone through this process before?
If so, what’s the best way to go about it? Should I contact support directly, and if yes, which channel is best for this kind of request?

Thanks in advance for the help.