Having trouble getting Solid Works 2011 to work

Hi,  I'm having trouble getting s.w 2011 to work.  I am a student and taking a class and using solidWorks Student Design Kit.  I'm downloading the right versoin 64 bit for my computer.  Both the school key and the product key I typed in are right I've check it about ten times.  There no problem with I either unzip the setup program or when I install the program itself.  Once the program is done installing I open it up and get "unexpected error; quitting"  message, but the program doesn't quiet and opens up.  Once in the program I can't use any of the solid works resourses to the right, but can start up a new project for some odd reason.  I'm also getting the message "Solidworks student desgn kit-Academic use only" on the bottom bar of the program.  If anyone could give me any idea how to get the solid work fully work would be much appreciated.

SolidworksGeneral