We have seven Dell T7400's with Quadro FX1700 video cards. Sofar I am only having this issue with one of them.
Several times a day he gets graphics issues: sometimes the blackbackground, sometimes screen freezes and even crashes. This morninghe called me and I saw Solidworks on and the feature manager andtoolbars behaving normally, but his drawing screen was his desktop.I closed out the drawing and reopened it and the drawing wasfrozen, no pan, zoom or anything. I closed out the drawing againand in the same session reopened it in Software Open GL mode. Thedrawing was a little sluggish but everything did function. I closedthe drawing again and opened in normal mode. Then everything workedfine, but I don't know how long it will last.
My VAR suggested uninstalling the drivers (they are the latest forthe system/card) while in safe mode and then reinstalling them. Iwill probably try that, but I have redone the drivers at leastthree times and the issues still keep coming up.
Working in Software Open GL mode suggests that there is some kindof video issue, but I'm not sure how to deal with it further atthis point. I don't believe the company will spring for a biggervideo card, especially since the others are generally working fine.I don't think Dell will replace it unless it's certifiably fried.
Any suggestions...?SolidworksAdministration
Several times a day he gets graphics issues: sometimes the blackbackground, sometimes screen freezes and even crashes. This morninghe called me and I saw Solidworks on and the feature manager andtoolbars behaving normally, but his drawing screen was his desktop.I closed out the drawing and reopened it and the drawing wasfrozen, no pan, zoom or anything. I closed out the drawing againand in the same session reopened it in Software Open GL mode. Thedrawing was a little sluggish but everything did function. I closedthe drawing again and opened in normal mode. Then everything workedfine, but I don't know how long it will last.
My VAR suggested uninstalling the drivers (they are the latest forthe system/card) while in safe mode and then reinstalling them. Iwill probably try that, but I have redone the drivers at leastthree times and the issues still keep coming up.
Working in Software Open GL mode suggests that there is some kindof video issue, but I'm not sure how to deal with it further atthis point. I don't believe the company will spring for a biggervideo card, especially since the others are generally working fine.I don't think Dell will replace it unless it's certifiably fried.
Any suggestions...?SolidworksAdministration
