Frustration of the day:

I have multiple folders for templates. Each folder has a different customer's template set.

Tools->Options->System Options->File Locations->Document Templates.

Folders:

\\Network\CustomerA\Templates

\\Network\CustomerB\Templates

File->New

In the "New Solidworks Document" window is templates for one customer but not the other. Is Solidworks so dumb that it can't show templates from folders with the same name? or am I to blame?