Error 1404: Could delete key

Hello Experts,

First, I am running this installation as administator. We get the message:

Er4.CoError 1404. Could not delete key \Software\Classes\CLSID\{314111c6-a502-11d2-bbca-00c04f8ec294} Our IT person tried to manually alter the registry and we have contacted our local reseller/ tech support with slow to no response. Any ideas? Thanks, Bob

Tha

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SolidworksAdministration