Our sister company has been experiencing an issue with EPDM. The "send email" action seems to be acting up and is not always sending an email during a state transition. Sometimes it works and sometimes it doesn't. Have you seen the same thing with any of your workflows in 2013?
It is random, a transition will work one time... and then the next time it won't.
They are running EPDM 2013 SP3.
Gary.
SolidworksSolidworks Pdm enterprise Pdm