EPDM 2013 not send out mail from transactions.

Our sister company has been experiencing an issue with EPDM.  The "send email" action seems to be acting up and is not always sending an email during a state transition.  Sometimes it works and sometimes it doesn't.  Have you seen the same thing with any of your workflows in 2013?

It is random, a transition will work one time... and then the next time it won't.

They are running EPDM 2013 SP3.

Gary.

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