Whereas most corporations are able to format an email so thatI can read it in a text mail reader, SW Corp failed this time.
Anyway I will tell them what I think:-
Whereas all businesses have an obligation to deliver a return ontheir shareholders' investments, SW corp. overlooks the fact thatthe businesses that purchase SW also need to make a return on theirinvestment in SW.
I suggest that most SMBs purchasing SW then assigning an existingemployee to operate it will achieve near zero productivity becauseof:-
1) SW Corp's assumption that all operators have come from anAutodesk environment and don't need any explanation of solidmodeling.
2) The choice to not publish a User Guide, and the abysmaltechnical writing standard (error, omission, ambiguity,inconsistency) of the Help (command reference) file.
Sending the employee to SW training courses at least doubles thecost of SW and thus raises the ROI that must be achieved. Thatreturn will not be realised because the training courses arewritten by the same muddle headed thinkers who were unable to writea User Guide or an adequate command reference.
The focus on use of tools is necessary but not sufficient for newoperators who must, in order to produce a ROI, model things farmore complex that the trivial widgets which form the subject of thetraining material.
The introduction of non-core add-ons (presentation, legacyinterface, collaboration) into early lessons distracts newbies fromthe core process.
VARs who don't sponsor a user group and contact customers only whenthey want money don't help either.
Consequently SW Corp. is missing out on sales to SMBs (who employmore people than big business) and thus shooting itself in thefoot.
SolidworksGeneral
Anyway I will tell them what I think:-
Whereas all businesses have an obligation to deliver a return ontheir shareholders' investments, SW corp. overlooks the fact thatthe businesses that purchase SW also need to make a return on theirinvestment in SW.
I suggest that most SMBs purchasing SW then assigning an existingemployee to operate it will achieve near zero productivity becauseof:-
1) SW Corp's assumption that all operators have come from anAutodesk environment and don't need any explanation of solidmodeling.
2) The choice to not publish a User Guide, and the abysmaltechnical writing standard (error, omission, ambiguity,inconsistency) of the Help (command reference) file.
Sending the employee to SW training courses at least doubles thecost of SW and thus raises the ROI that must be achieved. Thatreturn will not be realised because the training courses arewritten by the same muddle headed thinkers who were unable to writea User Guide or an adequate command reference.
The focus on use of tools is necessary but not sufficient for newoperators who must, in order to produce a ROI, model things farmore complex that the trivial widgets which form the subject of thetraining material.
The introduction of non-core add-ons (presentation, legacyinterface, collaboration) into early lessons distracts newbies fromthe core process.
VARs who don't sponsor a user group and contact customers only whenthey want money don't help either.
Consequently SW Corp. is missing out on sales to SMBs (who employmore people than big business) and thus shooting itself in thefoot.
SolidworksGeneral
