Not sure if I'm in the right area--first time here. I have a user that is unable to open a drawing with edrawings. has used the application before. We have uninstalled 2008, reinstalled edrawings 2009 and when we try to open a drawing we get the message: EModelViewer Module has encountered a user-defined breakpoint.
A breakpoint in an application indicates a program error. After this dialog is dismissed, the application will continue running, but it ay be in an unstable state.
Actually, edrawings never opens. This is a traveling service tech so I have no idea if he made any changes on his pc.
Can anyone possible help me with guidance on what to start to check?
thanks so much
SolidworksGeneral