Edrawings 24 and 23 opens in the task bar but no window is displayed

G'day, Thankyou for your consideration of my problem ahead of time.

 

I recently have 2 viewing users running intel 10th gen i5 cpus with uhd 630 internal graphics and they all of a sudden since a day or so cant view the edrawings window. The program appears to be open because there is a tab open in the task bar but now window is visible. Has anyone come across this and has a quick fix.

 

Cheers, Ben