Disconnecting from PDM

Hello,

I work for an IT Company that supports a large user of Solid Works Enterprise PDM.

They have an ongoing sporadic problem of users being disconnected from the PDM for short periods of time (5-10 minutes). Extensive network testing has been done.

The only consistent error is the one attached.

Is anybody able to shed any light on this error?

Many thanks

Best wishes

Tim

SolidworksSolidworks Pdm enterprise Pdm