DISAPPEARING LOGO ON SHEET FORMAT

We have drawings on which the product name/logo is clearly visible on the format layer of the .SLDDRW (see below), but when one makes a drawing using this new sheet format, the logo is gone.  This used to happen mostly on other folks' machines for some reason (we all have the same fonts installed), but now it happens on mine, too. 

format layer of the .sldddrw

this is the drawing.  I JUST replaced the .slddrt file prior to making this.

SolidworksDrawings And Detailing