I used to see updates on the CAD Admin Dashboard from most of my users (never all of them, for some reason, despite their all having ticked the box in Solidworks options).

Now, however, things are different. One or two back in June and July, only one in the whole of October.

Is this facility defunct now?

I found it quite handy to be able to have a quick look at how things were going, how different some people's setup was to everybody else's and whether they were using the correct driver, without going and logging into their machine.

I have checked that all our products are registered on the portal, so they should all show up.

Perhaps it has just fallen into disuse.

What is your experience?

SW 2019, SP3

John