Application error in Visualize 2018 SP4

Hi Visualize Community

Attached is snippet and Error message.

I have a problem,I installed Solidworks 2018 SP4,Solidworks Visualize 2018 SP4 and the correct driver for my graphics card

from Solidworks website.

When loading a project in visualize the following " Application Error" occurs.

Pleas if anyone can help?

Thanks

Error for clipboard

An error has occurred. Please contact Bunkspeed for assistance.

Error occurred at 09:52:49 on Friday, 02 November 2018. Build version is 26.4.0.75.

  1. System.NullReferenceException = "Object reference not set to an instance of an object."

Stack Trace:

at RendererExternal.Render(RendererExternal* , RenderTarget* target, Boolean invalidate)

at Bunkspeed.Raytrace.Iray.Renderer.Render(IntPtr target, Boolean invalidate)

at Bunkspeed.Raytrace.Neuray.Adapter.NeurayRenderer.Render(IRenderTarget iTarget, Boolean invalidate)

at Bunkspeed.Raytrace.Neuray.Adapter.NeurayRenderer.RendererThread(Object o)

at System.Threading.ExecutionContext.RunInternal(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state, Boolean preserveSyncCtx)

at System.Threading.ExecutionContext.Run(ExecutionContext executionContext, ContextCallback callback, Object state)

at System.Threading.ThreadHelper.ThreadStart(Object obj)

Direct3D Device Feature Level: Level_11_0

Microsoft Windows 10 Pro Service Pack -1 - Pass

12 x Intel(R) Xeon(R) CPU E5-1650 v2 @ 3.50GHz - Pass

32712 MB RAM available - Pass

3072 MB NVIDIA Quadro K4000 - Attention

  1. 22.21.13.8607 GraphicsCard drivers - Pass

1 CUDA devices

286628 MB disk space free - Pass

724 MB ram used by application

NeurayDeviceMode is Hybrid

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