App crashing when opening

Moderators - if possible, please move this to the Install andAdministration forum.

Hello,

I am having an issue with network accounts with non-administrativerights opening Solidworks and any of the sub applications on aWindows machine. I can open the application with a localadministrator and network accounts with la permissions, but notusers. Here is the error message (which has been reported multipletimes):
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Error Signature----
AppName: Sldworks.exe AppVer: 16.5.0.76 ModName: ntdll.dll
ModVer: 5.1.2600.5512 Offset:0000100b

Event Viewer:

Faulting application Sldworks.exe, version 16.5.0.76, faultingmodule ntdll.dll, version 5.1.2600.5512, fault address 0x0000100b

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I've tried giving full control permissions to c:\programfiles\Solidworks\ and c:\program files\common files\solidworksshare\ folders, subfolders and files but it changed nothing.

If anyone has any information to lead me in the right direction, Iwould really appreciate the help!!SolidworksEdrawings