I am running Solidworks pro 2018 and have been running into issues when placing views in a drawing. The error occurs when I place a views on a drawing and then hit esc key to stop placing views.

I am running 16 GB ram so that is not the issue as I checked the ram usage when the errors have occurred. I also tried to remedy the problem via adjusting GDI Objects as well as checking that my VRAM was not being overloaded when the errors occurred. All 3 of these areas do not seem to be an issue.

Solidworks 2018 has been reinstalled via webex by the re-seller very methodically so that is not an issue either. Our company has paid support from our re-seller and they have been unable to solve the issue, only dismissing it as the piece was too complicated. My issue with that is that a coworker can perform the same tasks without error with the same part on his system that is running half the ram I am.

One thing I have noticed is that the parts that prompt the error have a straight knurl pattern on them via a circular patterned extrusion. That is the most complex feature and overall they are not very complicated parts.

Does anyone have any suggestions? I am out of ideas and would appreciate any help!

Mike