Problem with startup application request

Hello, I have send Startup application request. It was on September 13th. Since then I received no information about my application, it has been 7 weeks now. Local reseller can't help me with this issue, says its Dassault's Systeme's delay.

I would be really gratefull if you could give me information about my startup application requests status or give me contact number to person, who can help me on this case.

ESMATIC SP. Z O. O. przemyslaw.pupa@esmatic.pl