Sent on behalf of Andrew Mitchell, Unilever

Dear Pipeline Pilot user,

One of the highlights of the user group meetings in recent years have been the Pet Peeves session. This is the time when we, the users, have a chance to inform our friends at Accelrys about our “Pet Peeves”, i.e. “those little things that crop up from time to time that we wish would work differently, but usually not in a way that causes a cry to the support-line."

We will be holding another Pet Peeves session at the EUGM in Athens, Greece, next week. I have been asked to host the session. This means that I need your assistance.

Could you send me an email (or several emails) by Friday October 7 at pet-peeves-pp@accelrys.com with your answers to any of the following questions:

• I can't believe that they changed ______!
  

• Who would ever want ___________ to behave like __________!
  

• Why didn't they listen to me when I asked for _____________!
  

• Did you know that ___________ still doesn't work properly?
  

• Or more generally, why does _____________________?
  

• Why are the defaults for __________ different from ________?
  

and not to be all negative:

• Wow! ___________ is great!
  

I look forward to hearing from all of you. Screenshots, examples, etc would really help me and Accelrys!

Thanks

Andrew Mitchell

Unilever