I'm trying to connect to a Pipeline Pilot server installed on a Linux machine using the Pipeline Pilot client on my laptop. However, when I attempt to log in, I get the following error message: get host by name failed in tcp_connect()

Interestingly, when I click the “Test” button on the login screen, it says the connection is successful. But the actual login still fails with the error above.

I'm wondering whether this is due to a misconfiguration in:

• The Pipeline Pilot server installation or settings,
  or
• The Linux system/network setup itself (e.g., hostname resolution or firewall).