The following notice was sent to users of the Text Analytics collection:
Changes to the ESPACENET website have caused a problem with the "Search Worldwide Patents" component and result in worldwide patent searches that may either fail completely or give unexpected results. This problem occurs with SciTegic Enterprise Server 7.0 and previous versions of Pipeline Pilot that include the Text Analytics collection.
A hotfix that addresses this issue is now available. If you use the Text Analytics collection to perform worldwide patent searches, please contact Accelrys SciTegic support and request the Text Analytics collection hotfix.
Contacting Accelrys SciTegic support
===========================
Email: support-scitegic@accelrys.com
US toll-free tel: 888-765-4674
US direct tel: 858-799-5472
EU tel: +44 1223 228822
Best regards
Mike
Michael Perry, Ph.D.
Director, Informatics & Platform Support
Accelrys Inc.
10188 Telesis Court, Suite 100
San Diego, CA 92121
Email: perry@accelrys.com
Direct: 858-799-5686
Changes to the ESPACENET website have caused a problem with the "Search Worldwide Patents" component and result in worldwide patent searches that may either fail completely or give unexpected results. This problem occurs with SciTegic Enterprise Server 7.0 and previous versions of Pipeline Pilot that include the Text Analytics collection.
A hotfix that addresses this issue is now available. If you use the Text Analytics collection to perform worldwide patent searches, please contact Accelrys SciTegic support and request the Text Analytics collection hotfix.
Contacting Accelrys SciTegic support
===========================
Email: support-scitegic@accelrys.com
US toll-free tel: 888-765-4674
US direct tel: 858-799-5472
EU tel: +44 1223 228822
Best regards
Mike
Michael Perry, Ph.D.
Director, Informatics & Platform Support
Accelrys Inc.
10188 Telesis Court, Suite 100
San Diego, CA 92121
Email: perry@accelrys.com
Direct: 858-799-5686