Hi there,

This problem has existed since I started using version 7.0, but I have been pre-occupied with other more major issues with the software.

About 1-3 times per week the Materials Studio client "locks up", with communications error in the progress column for jobs. It displays the following message:

When any button is clicked on, this dialog disappears then re-appears about 200 ms later. The main client is completely unresponsive.

I can kill the Materials Studio process (MatStudio.exe *32), but when I re-start the Materials Studio client it gets to:

and locks up again.

All is not lost however, because about 20 seconds later I am rescued by the following dialog:

This dialog behaves exactly as before.

In fact the only way I have discovered to get the Materials Studio client to work again is to reboot the computer (Dell E6530, Windows 7 Enterprise x64, 8 GB RAM).

Does anyone know of any other way to get the client working again ?

Ctrl-Alt-Del is just so Windows 3.1 !

cheers,

Mat