Download failed

Dear all,

Occasionally, I meet the download problem with the message, 'download failed', in 'Progrees' row on the job explorer.

This messages were shown particularly when the communication with server were unstabe.

Anyway, even after job were successfully completed, I could not download the result file.

Also, when I tried to manually download by 'action > download results', I could not download and errors message was shown as followings:'Errors occurred during Download of Job: [XXXXX] - XXX AC Constr. Open Log file now?'

After then, I should download the files one by one from server.

Could you please give me some information about the way how I can solve this download problem or how I can download the simulated result files at one time from server after downloading fails?

Best regards