Cannot download Job files.

Hi all,

I got one problem here. The success job result cannot be download. In the log it display this sentences 

As instructed, files have been left on remote server, these may need to be manually archived.

So how can i manually download the result? I try to search in etc\Gateway\root_default\dsd\jobs, the folder is empty. 

It can only be accessed through remote view only. 

Any one can help me? 

Thanks in advance.

Wafi