Where to find student license?

I purchased the student SolidWorks license for \\\$60, but never received an email with my download information. I can't seem to submit a support request (says I'm not allowed) and says to get support from a local reseller (which require you to provide a SolidWorks key for support). Is there any way to actually get through to someone and get this figured out? I know I purchased it because when I add another student license to my cart is says "you already have a SolidWorks license". Feeling a bit stuck here...

Edu ​​​​​​​3DEXPERIENCE SOLIDWORKS ​​​​​​​Student Offers ​​​​​​​